Privacy Policy

Effective Date: 10/1/2024At Mountain Poppy Goat Milk Soaps & More ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our handmade goat milk soaps, or interact with us in person at events, markets, or through direct sales.1. Information We CollectWe may collect the following types of information:a. Personal InformationWhen you make a purchase, contact us, or sign up for marketing, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address 
• Payment information (processed securely via third-party providers such as Stripe, PayPal, or Square)

b. Non-Personal InformationWe may collect non-identifiable information, including:

• Browser type
• Device type
• IP address
• Pages visited and time spent on our website

This is typically collected through cookies or similar technologies to help us improve our website.2. How We Use Your InformationWe use your information to:

• Fulfill and manage orders
• Communicate with you about your orders or inquiries
• Send updates, offers, and promotions (if you opt-in)
• Improve our website, services, and customer experience
• Comply with legal obligations 

3. Sharing Your InformationWe do not sell, rent, or trade your personal information. We may share limited information with trusted third parties to help us operate our business:

• Payment processors (e.g., Stripe, PayPal)
• Shipping providers (e.g., USPS, UPS)
• Website and email marketing services (e.g., Shopify, Mailchimp, or similar)

These third parties are only given the information necessary to perform their functions and are required to keep your data secure.4. Your Choices

• Marketing Emails: You can opt out at any time by clicking "unsubscribe" in any of our emails.
• Cookies: You can disable cookies in your browser settings, though this may impact website functionality.
• Access & Correction: You can request access to the personal data we hold about you, and ask for it to be corrected or deleted by contacting us.

5. Data SecurityWe take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. Online transactions are processed securely through encrypted payment platforms.6. RetentionWe retain personal information only as long as necessary for the purposes stated in this policy, or as required by law (e.g., for tax or accounting purposes).7. Children’s PrivacyOur products and services are not intended for children under 13, and we do not knowingly collect information from children.8. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.9. Contact UsIf you have questions about this Privacy Policy or how we handle your data, please contact:Mountain Poppy SoapsEmail: soap@mountainpoppy.net